Return & Exchange Policy

At Hidayat Official, we believe every customer deserves the best shopping experience. Your satisfaction is our priority!

We carefully check every order before dispatch. However, if you receive a wrong, damaged, or incorrect-size product, we are happy to assist you with an exchange.

1. Exchange Policy

We accept exchanges in the following situations:

• Wrong Product: If you receive a different product from what you ordered.

• Damaged Product: If your product arrives damaged or defective.

• Size Issues: If the size you receive is incorrect or does not match the size ordered.

2. Conditions for Exchange

• Please contact us within 48 hours of receiving your order.

• The product must be unused, unwashed, and in its original condition.

• Original packaging and tags should be intact.

• Please share clear photos or an unboxing video as proof of the issue.

3. How to Request an Exchange

If you face any issue with your order, simply contact our customer support team with your order number and details of the problem. Our team will guide you through the exchange process.

4. Need Help?

If anything happens with your order or you have any questions or concerns, please don't hesitate to contact us. We are always happy to help!

Thank you for choosing Hidayat Official. Your trust means everything to us!

Hidayat Official – Elegance, Modesty & Grace.